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A peak taxi industry group has launched a stinging attack on its rival Uber in a submission to the WA Government, labelling it an “unrestrained interloper” that has unleashed “irredeemable chaos” on the transport industry.

But the Taxi Industry Forum of WA’s (TIFWA) submission also criticises its own “timeworn” industry for failing to embrace technology and improve service in the face of growing consumer discontent.

It warned that Uber “has now dangerously captured the zeitgeist of the consumer”.

 

 

 

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